User Data Protection

Privacy Policy 200cuci – How We Protect Your Personal Data

At 200cuci, your privacy is not merely a legal obligation — it is a responsibility we take seriously. This document clearly explains what data we collect, why we need it, and how we protect it.

Updated: 1 January 2026
Version 2.4
International Standards

200cuci's Six Data Protection Principles

We uphold these principles in every decision involving user data — without exception.

End-to-End Encryption

All data transmitted between your device and 200cuci servers is protected with 256-bit SSL encryption. This means your information cannot be intercepted or read by any third party while in transit.

Minimum Required Data

We only collect data strictly necessary to manage your account, process transactions, and meet regulatory requirements. No additional data is collected for other purposes without your consent.

No Sale of Data to Third Parties

200cuci does not sell, rent, or transfer your personal data to any third party for marketing or commercial purposes. Your data belongs to you, not to us as a business asset.

Secure Data Storage

Your data is stored in data centers equipped with multi-layered physical and digital security. Access to user data is restricted to staff with a legitimate operational need.

Full Control in Your Hands

You have the right to access, correct, or request deletion of your personal data at any time. Requests will be processed within 14 business days by our support team.

Immediate Breach Notification

In the event of a security incident involving your data, 200cuci is committed to notifying affected users within 72 hours and taking immediate remedial action.


Quick Summary: 200cuci only collects the data we need, protects it with high-level encryption, never sells it to anyone, and gives you full control over your personal information. Read the full details below.

1Introduction & Scope of This Policy

This Privacy Policy is issued by 200cuci ("we", "Platform", "company") and applies to all users who access or use our services through the official website, Android and iOS mobile apps, and any other official 200cuci channels.

We understand that user trust is our most valuable asset. That is why we are committed to handling your personal data with full integrity, transparency, and accountability. This policy is written in plain language so you truly understand what happens to your information — not just legal terms that are hard to follow.

By using the 200cuci platform, you agree to the collection and use of information as described in this policy. If you do not agree, please discontinue use of the platform.

2Data We Collect

We collect two main categories of data — information you provide directly, and information collected automatically when you use the platform.

Data you provide to us:

  • Registration information: full name, date of birth, identity card or passport number.
  • Contact information: email address and mobile phone number.
  • Financial information: bank name and bank account number for withdrawal purposes.
  • KYC documents: copies of identity card, passport, or other identity verification documents as requested.
  • Customer support communications: conversation records and information you share when contacting our team.

Automatically collected data:

  • IP address and general location information.
  • Device type, operating system, and web browser version.
  • Usage data: pages visited, session duration, in-game actions.
  • Transaction data: deposit history, withdrawals, and wagering.
  • Cookie information and session identifiers.
Data Type Example Required?
Identity Name, IC, date of birth Yes
Contact Email, phone Yes
Financial Bank account, transaction history Yes
Technical IP, device, browser Automatic
Usage Gaming activity, clicks Automatic

3Purpose of Data Collection

Every piece of data we collect has a clear and legitimate purpose. We do not collect data "just to have it" – every item is used for a specific operational purpose:

  • Identity verification (KYC): To verify that you are a legitimate user and meet the minimum age requirement of 18 years.
  • Transaction processing: To securely process deposits and withdrawals to the correct bank account.
  • Account security: To detect and prevent unauthorized access, fraud, and suspicious activity.
  • Customer support: To provide effective assistance when you contact our support team.
  • Platform improvements: To understand how users use the platform and improve the gaming experience.
  • Regulatory compliance: To meet the legal and regulatory requirements applicable to our operations.
  • Service communications: To send important notifications regarding your account, promotions, and platform updates.

Our Commitment: We will not use your data for purposes beyond those stated above without first obtaining your explicit consent.

4Legal Basis for Data Processing

The processing of your personal data by 200cuci is based on valid legal grounds, depending on the type of data and purpose of processing:

  • Contractual compliance: Processing necessary to fulfil the agreement between you and 200cuci, including account management and transaction processing.
  • Legal obligation: Processing necessary to comply with applicable laws, including KYC and anti-money laundering requirements.
  • Legitimate interests: Processing for platform security, fraud prevention, and service improvement purposes.
  • Consent: For certain processing activities such as marketing communications, we obtain your explicit consent and you have the right to withdraw that consent at any time.

5Data Sharing with Third Parties

200cuci does not sell your personal data. However, there are limited circumstances in which we share data with certain parties:

  • Payment service providers: Transaction data is shared with recognized payment processors to facilitate the processing of deposits and withdrawals.
  • KYC service providers: Identity verification documents are processed through verified third-party KYC services to expedite the verification process.
  • Regulatory authority: We will disclose required data to the relevant authorities when mandated by law or court order.
  • Technology partners: Cloud infrastructure and hosting service providers that process data on our behalf under strict confidentiality agreements.

All third parties that receive your data are required to comply with security and privacy standards equivalent to or stricter than our own.

6Data Storage & Security

The security of your data is our top priority. Below are the security measures we have in place:

  • Data encryption in transit: All communications are secured with TLS 1.3 protocol and 256-bit SSL certificates.
  • Data encryption at rest: Sensitive data is stored in encrypted form using military-grade encryption algorithms.
  • Layered access controls: Access to user data is restricted based on the principle of least privilege — only staff who need it may access specific data.
  • 24/7 monitoring: An automated monitoring system operates around the clock to detect any suspicious activity or attempted security breaches.
  • Regular security audits: We conduct regular penetration testing and security audits by recognised independent parties.

Data retention period: We retain your personal data for as long as your account is active. After account closure, data is kept for the minimum period required by law (typically 5–7 years for financial records) before being securely deleted.

7Cookies & Tracking Technologies

200cuci uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. The following are the types of cookies we use:

  • Essential cookies: Required for core platform functions such as login authentication and session security. Cannot be disabled.
  • Performance cookies: Collects information on how you use the platform to help us improve our services. All data is collected anonymously.
  • Functional cookies: Saves your preferences such as language and display settings to provide a more personalised experience.
  • Analytics cookies: Used to understand aggregate usage patterns for platform improvement purposes.

You can manage cookie settings through your web browser settings. Please note that disabling certain cookies may affect platform functionality.

8Your Rights as a User

You have important rights regarding your personal data. We respect and facilitate the exercise of all these rights:

Right to Access

You have the right to request a copy of all personal data we hold about you. Requests will be processed within 14 business days.

Right to Rectification

You have the right to request correction of inaccurate or incomplete data through your account settings or our support team.

Right to Erasure

You may request deletion of your personal data subject to applicable legal obligations for retaining financial records.

Right to Restriction of Processing

In certain circumstances, you may request that we restrict the processing of your data while a query or complaint is being resolved.

Right to Data Portability

You have the right to receive your data in a structured, machine-readable format for transfer to another service provider.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time without providing a reason.

To exercise any of the above rights, contact our support team via the in-app 24/7 Live Chat or email your request to [email protected]. We will respond within 14 business days.

9Children's Data

200cuci is a platform intended exclusively for individuals aged 18 years and above. We do not knowingly collect any personal data from minors.

If we discover that data belonging to underage users has been collected without our knowledge, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who become aware that their child has registered a 200cuci account are urged to contact us immediately.

10Cross-Border Data Transfers

In operating our platform, some user data may be processed or stored outside Malaysia, particularly on cloud servers located in the Asia region. Regardless of where data is processed, we ensure:

  • Data protection standards equivalent to or stricter than Malaysia's requirements are upheld.
  • Strict data processing agreements (DPA) are signed with all involved service providers.
  • Recognised data transfer mechanisms, such as standard contractual clauses, are used where applicable.

11Changes to This Privacy Policy

200cuci reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any material updates will:

  • Notified to users via in-app notifications or account email at least 7 days before taking effect.
  • Recording the latest update date at the top of this document.
  • Summarising key changes clearly to make them easy for users to understand.

Continued use of the platform after the effective date of any amendment is considered acceptance of the updated policy.

Recommendation: Check this page regularly or ensure your account notifications are active so you always stay informed of the latest version of our Privacy Policy.

12Contact Us for Privacy Inquiries

If you have any questions, concerns, or complaints regarding how we handle your personal data, we encourage you to contact us directly:

  • Live Chat: Available 24/7 on the 200cuci mobile app and website – the fastest way to get a response.
  • Privacy Email: [email protected] – for written inquiries requiring an official written response.
  • Response time: General inquiries are answered within 24 hours; formal requests related to data rights are processed within 14 business days.

We are committed to resolving every privacy inquiry thoroughly and fairly. If you feel your issue has not been resolved to your satisfaction, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

Your privacy matters to us. Our team is ready to help you understand or exercise any of your privacy rights. Do not hesitate to reach out to us.


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